CodeRED Emergency Notification System
The City of San Dimas has contracted with Emergency Communications Network, Inc. for its "CodeRED" high-speed telephone emergency notification service. The CodeRED system gives City Officials the ability to notify City residents by telephone about emergency situations or critical community alerts. The CodeRED system is capable of contacting specific targeted areas or the entire City at a rate of up to 60,000 calls per hour. The CodeRED system will only be used when situations arise that the community should be aware of (i.e. severe weather, wildfire, water main breaks, alerts concerning a missing child or adult, road closings, law enforcement emergencies and hazardous material spills).
How does CodeRED work?
CodeRED delivers the message through a high-speed telephone calling system to a phone number registered in the system. City staff will select a "call area" and the phone numbers will be matched up electronically to the addresses. A pre-recorded message will be sent out via the telephone with information about the situation and instructions. You will see the phone number 866-419-5000 appear on your caller ID. If you missed the call, you can call the number back to listen to the pre-recorded message.
How do I make sure that I am notified?
Initially, the City will use telephone company records to create its notification list. However, residents should not assume they are in the system. You should register online, particularly if you have moved or changed your phone number in the last year or if you prefer to be contacted on your cell or business phone.
How do I sign up?
There is no cost to participate, you will need to have your first and last name, physical street address (no P.O. Boxes), city, state, zip code, primary phone number and alternate phone numbers.
City Hall Hours: Monday thru Thursday 7:30 a.m. to 5:30 p.m. • Friday 8:00 a.m. to 5:00 p.m.
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