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Public Works FAQs

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  • How can I report a pothole in my street?

    How can I report a pothole in my street?

    All potholes are repaired by the Streets Maintenance Division. Please contact the Streets Maintenance Supervisor at (909) 394-6271 and leave your name and phone number, along with an exact location of the pothole, and an address, if possible.

  • How do I arrange for the collection of large or bulky items that won't fit in my trash can?

    How do I arrange for the collection of large or bulky items that won't fit in my trash can?

    For bulky item pick-up, including furniture, white goods (i.e. refrigerators)and "E-Waste", contact Waste Management at (800) 266-7551 for instructions and information.
    E-Waste is defined as electronic waste (such as a computer, monitor, TV, microwave oven, cell phone, etc). For additional information on E-Waste and other Household Hazardous disposal events, please visit the link below for the current regional schedule. For more information, you may call (909)394-6240.

  • How do I report a problem with a Traffic Signal?

    How do I report a problem with a Traffic Signal?

    The Engineering Division has a Traffic Safety Committee responsible for the maintenance of over 33 signalized intersections within the city limits 24 hours a day. Call 394-6240, Monday through Friday between 8 a.m. and 5 p.m. to report any signal malfunctions. After 5 p.m. call the Sheriff's Station at (909) 450-2700.

  • How do I report graffiti on public property?

    How do I report graffiti on public property?

    Call the Graffiti Hotline at (626) 442-6666. Please give a detailed description of the location, including the nearest cross streets if possible. If the graffiti is located on private property, it is the property owner's responsibility to remove or paint over the graffiti. For more information, you may call (909) 394-6240.

  • How often is my street scheduled to be swept?

    How often is my street scheduled to be swept?

    The Street Maintenance Division of the Public Works Department is responsible for sweeping streets. You can assist the City in providing good maintenance by ensuring that your vehicles are parked in your driveway, trash cans are off the street, and all other obstructions are removed so that the street sweeper is able to provide the best service possible. Our objective is to sweep arterials, collectors, and bike lanes monthly, and residential streets twice monthly. We also sweep sand and debris from arterials, collectors, and bike lanes after every major rain storm. Sweepers also respond to special requests for immediate pickup of debris creating traffic problems, such as broken glass. In addition to helping keep the city clean, sweeping reduces health hazards by ensuring trash doesn't accumulate and become a harborage for insects and rodents. For additional information, please call the City Yard at 394-6270 between 6am and 4pm, Monday through Friday.

  • I have a raised sidewalk in front of my house, how can I get it repaired?

    I have a raised sidewalk in front of my house, how can I get it repaired?

    Contact the Streets Maintenance Supervisor at (909) 394-6271. Please leave your phone and the exact location of the sidewalk in need of repair, and it will be added to our repair schedule.

  • Who is responsible for maintaining the parkway in front of my home?

    Who is responsible for maintaining the parkway in front of my home?

    Property owners are responsible for maintaining parkways directly adjacent to their homes and businesses.
    To report damaged parkways, contact the Public Works Department at (909) 394-6240

  • Who should I contact to report a streetlight that isn't working?

    Who should I contact to report a streetlight that isn't working?

    If you would like to report a malfunctioning streetlight, you may click on the link below to fill out a report at Southern California Edison's (SCE) website or call SCE's toll-free street light request number at 1-800-655-4555.

    The following is the information that will be requested:

    a) Location of the pole (i.e. the light is located in front of this street address or across from this street address).
    b) Type of pole (concrete, wood, etc.)
    c) Condition of the light (is the light out or does it recycle on or off?).
    d) Pole number. The pole number is engraved on a thin vertical metal strip located approximately six feet up the pole, and it contains seven numbers and ends in the letter E (e.g. 2153060E).

    If lights are not repaired in 7 working days please call us at (909) 394-6240, so that we can investigate the status of your repair request. Street lighting is important to our community and we appreciate your efforts in reporting lights that need repair.

  • How can I dispose of used tires?

    How can I dispose of used tires?

    Information regarding used tires, including locations of tire recycling facilities in Los Angeles County and other facts about tires, can be found on Los Angeles County's Waste Tire Recycling Program website by clicking the link below. For more information, you may also call (909) 394-6240.

  • Is my property in a flood zone area?

    Is my property in a flood zone area?

    The City provides information regarding flood plains and flood zones. The Federal Emergency Management Agencies Flood Insurance Rate Maps are available for your review at the Public Works section at City Hall.

    If you need assistance in determining whether a property within the City lies in a Special Flood Hazard Area, you may contact the Engineering Department at (909) 394-6240. Please be ready to provide the address of the location for which you'd like flood zone information.

  • My catch basin is smelly, what can I do?

    My catch basin is smelly, what can I do?

    Please, do not allow yard clippings, leaves, oil or any other debris to reach the catch basin.

    Contact the Streets Maintenance Supervisor at (909) 394-6271 to report an obstructed or smelly catch basin. Please give the exact location of the catch basin, as well as your name and phone number so that we may reach you if more information is needed. For more information, you may call (909) 394-6240.

  • Where may I take used motor oil for recycling?

    Where may I take used motor oil for recycling?

    San Dimas Auto Repair, located at 131 S. Eucla Avenue, will accept used motor oil, as well as your local Auto Zone, Kragen Auto Parts, or Pep Boy's as long as the used motor oil is not contaminated with water or any other solvents. If the used oil is contaminated, then you would need to bring the used oil to a HHW Collection Event. It is best to call in advance to confirm business hours, and to ensure that the collection center is still accepting used oil.

    In addition, the City of San Dimas contracts with Waste Management to collect used oil at curbside. Residents of San Dimas living in single-family residential areas may call Waste Management at 909-599-1274 least 24 hours in advance to schedule a pick-up, then set their used oil at curbside in tightly sealed containers on Trash Day.

    Free used oil containers are available from the City Hall Public Works department. For more information, you call (909) 394-6240.

  • Who should I contact to report an alley that needs maintenance?

    Who should I contact to report an alley that needs maintenance?

    Alleys open to public passage are maintained on a periodic basis by the Streets Maintenance Division. Alleys in need of maintenance may be reported to the Public Works Department (909)394-6240.

  • How do I report a dead animal in the roadway?

    How do I report a dead animal in the roadway?

    Contact the Inland Valley Humane Society at (909) 623-9777.

  • Where is a city dump where I can go to drop off a pick up truck load of personal trash?

    Where is a city dump where I can go to drop off a pick up truck load of personal trash?

    While San Dimas does not have a "city dump," there are several solid waste landfills and transfer stations that may accept your waste materials in the County. Visit the Landfills and Transfer Stations link below to obtain contact information. Please call in advance to obtain operating hours and learn whether or not they can accept your materials.

    Also, you may be able to save yourself a trip to a landfill by contacting Waste Management at (909) 599-1274 to inquire as to whether or not they may be able to pick up your bulk items at curbside. For more information, you may call (909) 394-6240.

  • Where may I dispose of E-waste (electronic waste)?

    Where may I dispose of E-waste (electronic waste)?

    The term "E-Waste" is loosely applied to consumer and business electronic equipment like computers, printers, cables, televisions, VCRs, copiers, fax machines, stereos, and electronic games that are no longer wanted or usable. Certain components contain materials that cannot be recycled or make them hazardous. In particular, California law views unwanted picture tubes from televisions and monitors as a type of hazardous waste and, therefore, they must not be placed in with the regular trash.

    With limited landfill space, it is important to reduce, reuse, and recycle what you can. The E-waste website below lists a variety of resources available in the County of Los Angeles for recycling e-waste and will provide an updated schedule for regional collection events and open collection centers. For more information call (909) 394-6240.

  • How can I protect my home from flooding during a rainstorm?

    How can I protect my home from flooding during a rainstorm?

    The City's extensive storm water drainage system consists of inlets or catch basins, underground pipelines, drainage swales and open channels.

    Residents are urged not to dispose of leaves or grass clippings into open drainage systems or to place debris or storage in a location that would impede the flow of water into these systems. Such action may result in serious flooding.

    In the event of flooding due to heavy rainfall that may be caused by a blockage of the storm drainage system, call the Engineering Division at (909)394-6240, Monday through Friday from 8 am to 5 pm. If you are calling during non-business hours please feel free to leave a message and someone will get back to you as soon as possible. Life-threatening flood emergencies should be reported by calling 9-1-1.

    Primarily, your responsibility is to help to eliminate the amount of debris deposited in our storm drains that can cause flooding. Waste allowed to accumulate in storm drains can also pollute adjacent areas and subsequently, beaches downstream.

  • Where can I find the nearest dump station for an RV?

    Where can I find the nearest dump station for an RV?

    Please follow the link below to see the most current list of such facilities or call (909) 394-6240.

  • How much material can I take to a household hazardous waste pick-up?

    How much material can I take to a household hazardous waste pick-up?

    There is a limit of 15 gallons or 125 lbs of materials per load. If you have additional questions regarding Household Hazardous Waste collection events or other environmental questions, please visit Project Pollution Prevention's website at the link below, or call them at 1(888) CLEAN LA. For more information, you may call (909) 394-6240.

  • Who should I contact if I observe a problem with a railroad crossing?

    Who should I contact if I observe a problem with a railroad crossing?

    Metrolink is responsible for the maintenance of our railroad crossings. You may contact them directly at (888) 446-9721. However, requests for new signs, pavement markings, or railroad crossing signals should be directed to the City's Engineering Division. If you would like to report a railroad crossing problem or would like additional information, you call (909) 394-6240 between 8:00 a.m. and 5:00 p.m., Monday through Friday.

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